Customer Testimonials
We bought our first Subaru off Josh at CroweSport and are now Subaru converts. We were so happy with the Outback we purchased that we decided to get a second one for work. Josh is very helpful, and knows a lot about the stock he carries in his yard. The service staff are friendly, and keen to help when necessary.
Terry & Leanne Evans
Josh-
Many thanks for your help. I am impressed with CroweSport- the setup, professionalism and focus on quality. You and Jim have answered all my questions and have a really in depth knowledge of Subaru. You've both been really helpful. Easy sale. A pleasure doing business with you guys.
Regards,
Garth Brown
Dear Josh
It was great to deal with you when I purchased a Subaru from your company recently.
Having little knowledge about the type of car that a Subaru has to offer, your expertise and information proved invaluable. Thanks to your input, the decision making process was made a great deal easier for me.
I have had the car for several weeks now, and just want to acknowledge how wonderful it has been to deal with you, your team and your after sales service.
Many thanks,
Kerry McCabe
When I decided that my next car had to be an All-Wheel-Drive vehicle, I immediately thought of Subaru. Having not owned a Subaru before, I began with TradeMe. I added several Legacy’s and Outback’s to my watchlist, and then went about checking the Dealer websites associated with the auctions I had been browsing. I discovered that the majority of vehicles I had added to my watchlist were CroweSport vehicles. All of the vehicles they advertise look to be in fantastic condition, many of them with very low mileage. After narrowing down my selection to a couple of vehicles, I contacted CroweSport and began a conversation with Josh Mitchell (Sales & Service).
Corresponding with Josh at CroweSport via email, was great. Replies to my queries were responded to quickly, and he was able to organise all the details of the purchase quickly and efficiently. I decided to purchase a 2006 Outback, sight unseen. I wanted an iPod adapter and a towbar added to the vehicle, both of which were organised by Josh. The Outback I selected was delivered to Wellington, and I was contacted regarding pickup arrangements. All of this was organised via email, within a very short timeframe.
The process from my initial email enquiry, to receiving the Outback was faultless. Josh and his team made this exciting purchase a stress-free experience, and the Outback was in outstanding condition, exactly as I expected. I absolutely recommend CroweSport as the first place to visit when you need a quality Subaru.
Chris Magill
To whom it may concern,
I recently spent a large chunk of my life researching - through all database's known to Man - where I might buy the best Subaru Outback for the best price, in New Zealand.
Coincidentally I began this search some months earlier on foot, by visiting CroweSport in Moorhouse Ave, Christchurch before I hit the internet.
On that first visit I met Josh Mitchell the Sales Manager. Had I been wiser I would have ended my search there and then. CroweSport have the best quality product for the best price.
But I didn’t, and so began a prolonged and agonising search. Finally, with the help of an analyst friend, we got a data base going - I eliminated buying out of town - too costly and who would buy a car sight unseen? Secondly I wanted the assurance of dealing from an expert - many private sellers promote themselves as experts but aren’t really. Buying privately can be a lottery. I wanted the guarantees provided by buying from a good reputable dealer.
Finally I wanted a low K high spec car with a warranty. So although price and quality are issues, so is reliability.
During this research phase I kept visiting Josh at CroweSport - beautiful cars and a great guy. Josh is honest, knowledgeable and very laid back. He drives what he is selling and talks with passion about Subarus and CroweSport’s history with the brand.
Why is he laid back? Because he knows CroweSport have the best product for the best price.
It just took me a while to realise it. It was a natural process I had to go through and Josh was smart enough to let me.
I am now driving a beautiful Subaru Outback.
Thanks Josh.
John P
I am Cherry Daly and my partner Sandy Jack recently bought a car from CroweSport. We were lucky enough to deal with Josh Mitchell, one of your employees.
From the beginning to the end of our (second hand) Subaru Forester purchase, Josh was the epitome of good humour and Subaru knowledge! He answered all our questions and arranged to have various jobs done at CroweSport including a dog barrier and towbar etc. Everything worked really well. And we love our new car!!!!
We would just like to commend him as a brilliant employee and an asset to your business. Please ensure he gets the pat on the back he deserves.
With many thanks
Cherry Daly and Alexander (Sandy) Jack
Our family has owned Subarus for many years now (up to four at any one time) and we keep on coming back to them for their unbeatable handling, as well as their reliability, practicality and low cost of ownership. Through that whole time CroweSport have serviced our cars and have always been a pleasure to deal with. Their servicing work has consistently been above reproach and at a reasonable cost.
We recently traded both of our current Subarus at CroweSport for newer ones and it was a relaxed, no-pressure experience. Josh knows the brand inside out and just let the cars sell themselves. We were given a very fair deal, backed up by unexpected and un-asked-for after-sales extras and service. We are very happy campers! Thank you Trevor and Josh!
Dave and Karyn
Hi Trevor and Josh,
Just a quick note to say thanks very much for my new ’07 Legacy 3.0R sedan. Exactly what I wanted and such a great price. Very painless buying experience too with Josh just informing me he had found me a car and it was on the boat!
I have to say I haven't had any problems with the 3 Subarus I have bought off you now, nor with any of the other 4 I have bought from the dealer at various times - they are just such a great brand. Your expert servicing helps, and I was very pleased that Subaru NZ had no problems with me getting my new WRX serviced by you when we bought it 2 years ago, nor with any of your suggested brake modifications to bring it up to scratch in the stopping department!
Thanks once again,
Kind regards,
Richard
Dear Trevor and Josh,
I have been holding off emailing you about my new 3.0L Outback until I had a chance to give it a good long run. Well I have just got back after a few days in Arrowtown where I attended the motor racing at Highlands and warbirds over Wanaka. These were both first experiences for me and also a chance to test the car up over the
Crown Range. I have now done 1,900 km of very enjoyable motoring and there is plenty of power to carry out those passing manoeuvres safely. You may recall that it took me quite a while to make a decision on my car purchase, but I have tended to keep my cars for quite a while. These have included an A40 Farina modified,
Datsun 1600, Datsun 1600SSS, Skyline and a Grand Wagon in that order. All were good cars and reluctantly sold. I have really appreciated the courtesy and professionalism of all your staff for quite a while now and this was again evident during the recent sales process. I will be happy to refer my friends, family and acquaintances to you for servicing and or sales and look forward to continuing my relationship with you. All the best with your new expanded business.
P.S. I carried out a careful check of the fuel consumption Christchurch to Cromwell and Cromwell to Christchurch. 11.1km/l and 11.3km/l which is very similar to my old 2.5L Grand Wagon.
Basil Pettigrew
Hi Trevor,
Too often people write to complain about customer service and/or poor product quality. However, I would like to do the opposite.
My name is Dean, and my wife and I recently bought a 2008 Subaru Forester from your yard. I would just like to let you know that Tamsyn, my wife, and I were blown away by the exceptional service and personable manner that your employee, Josh, gave us.
We had spent a few weeks doing the rounds at various car yards, and viewing cars that were on Trade Me. The service that we received at other car yards, to be perfectly honest with you, was sleazy, pressurised and cheesy. Not so at your yard! There was no pressure whatsoever, and we were most impressed with not only the knowledge of cars that Josh had, but the his passion for the brand and the relaxed environment he created for us, despite our wee two year old running around like a mad hatter.
I'm a teacher by trade and I can sum up people pretty quickly. In my humble opinion, Josh is a perfect example of what a customer service employee should be like. He is knowledgeable about product, polite and passionate. However it is his personality and rapport he established with us which puts him head and shoulders above others that we have seen and spoken to over the last few weeks. Both Tamsyn and I truly believe he is a credit to your company. You should be very proud that you have such an exceptional employee representing your brand.
We have, and will continue to tell friends and family about our fabulous experience at CroweSport.
Thank you and kind regards,
Dean Isherwood